The Alexandre Boyes offices will be closing over the festive holidays whilst still operating our Out of Hours Assistance for Fully Managed Lettings Tenants and Block Residents. Below are the changes to our usual opening hours: –
Open as normal until close of business Monday 23rd December
Closed from Tuesday Christmas Eve 24th December
Reopening Thursday 2nd January 2025
Should you experience a genuine maintenance emergency in a fully managed property you should follow these simple instructions: –
Call your usual main office number – Lettings 01892 525522 or Estates/Blocks 01892 574880
Leave your name, address, contact number and brief message and one of the on call team will contact you as soon as practical if required.
You should also check with your own main suppliers. Here are a few main supply SOS numbers: –
National Gas Network 0800 111 999 Emergency Contacts | National Gas
Electricity emergencies Distribution Network Operators (DNOs) contact list can be found on EDF webpage https://www.edfenergy.com/sme-business/help-advice/gas-electricity-emergency-contacts
UK Power Networks 0800 783 8838 (electric power cuts) www.ukpower.co.uk/home_energy/emergency_numbers
Southeast Water 24hr leak line 0333 000 0365
Southern Water – supply and wastewater, blocked main drained 0330 303 0368
All calls are recorded for monitoring and training purposes. Any non-genuine emergencies will be picked up on the next working day, and you may be liable for any contractor call outs.
Alexandre Boyes wish you all a Merry Christmas and Happy New Year.
