Here at Alexandre Boyes we promote training for the whole team and professional membership. As a regulated firm we are required to keep training records for all staff members, and those that are professional members with bodies such as Royal Institution of Chartered Surveyors (RICS), ARLA PropertyMark (ARLA) and the Institute of Residential Property Management (IRPM) must keep annual Continual Professional Development logs.
So what does this mean? It means that the team are up to date with legislation in their professional fields, know how to handle Client money, work within professional codes of practice, are aware of wider industry issues and are compliant, informed, and competent.
Here are just a few examples of learning and training logged in the teams Continual Professional Development in 2022: –
- GDPR, personal data protection and how to identify and handle potential breaches
- Anti-money laundering, customer due diligence and digital identities
- Anti-fraud with leading experts such as Coutts Bank
- Monthly legal hour’s with Rightmove’s legal & compliance director
- Quarterly Q&A sessions with a law firm specialising in the contractual and statutory issues affecting the management of residential property and estates
- A two part training course with the HMRC on ‘Income from Property for Individual Landlords’
- Cyber crime training with leading experts
- Japanese Knotweed: The Latest RICS 2022 Guidance
- Investigation of moisture & its effects in traditional buildings (RICS)
- Mediation as a means of dispute resolution for the future (RICS)
- Open banking, what this is, how it applies to block management, how is it regulated
- Race to Zero: Decarbonising the built environment (RICS)
- The Building Safety Act, fire risk, health & safety assessment, and management
- Ethics, rules of conduct & professional competency (RICS)
- Reinstatement valuation for blocks of flats
- Leasehold licence for alterations
- Section 20 major works consultations, regulations, processes, and dispensation
Informal and formal training can be made up of professional courses, seminars, webinars with experts, in-house training, technical authorship e.g. researching and writing articles and topical guides, and private study e.g. reading professional journals, articles etc. Some of the team are members of more than one professional body and are required to log a combined minimum of 60 hours per annum.
When we say that Alexandre Boyes invest in our staff to benefit our clients we actually mean it. We hope that this little snapshot gives you a useful insight into the team and what goes on in the background throughout the year to deliver our professional services.
