Hello Reader, in this blog we explore a key benefit of using Alexandre Boyes for Estate & Block Management Services – complimentary use of the Leaseholder & Director Portal via Resident Block Management Software. There is a world of benefits as to how this can increase efficiencies, transparency and save valuable time so that our property managers and bookkeepers can focus on client care. Take a read below and be sure to check out the video links, found at the bottom of this blog – for further information and ‘How-To’ guides.
Unlocking Efficiency: A Guide to the Leaseholder & Director Portal
In today’s digital age, streamlining processes and improving communication is paramount. For Block Management Companies and their Leaseholders and Directors, a dedicated online portal can be a game-changer. Resident offers a centralised hub for information, communication, and management.
Benefits for Leaseholders & Directors:
- 24/7 Access to Information:
View service charge statements and property information at any time.
Access to all messages/emails sent to them.
Access important documents like insurance certificates and building regulations.
- Enhanced Communication:
Submit maintenance requests directly through the portal.
Receive timely notifications and updates via email or within the portal itself.
Engage in secure online communication with property managers.
- Increased Transparency:
Gain a clear understanding of service charges and how they are calculated.
Access financial records and expenditure reports for greater transparency.
Stay informed about upcoming works, consultations, and important building matters.
- Improved Convenience:
Access a central hub for all property-related information.
Cloud-based access for easy and convenient use.
Benefits for Block Managers:
- Streamlined Operations:
Manage maintenance requests efficiently.
Generate reports on building performance, financial health, and resident satisfaction.
- Improved Communication:
Communicate with leaseholders effectively and efficiently through the portal.
Send out mass notifications and important announcements easily, to specific blocks or the entire portfolio at once.
Build stronger relationships with leaseholders through improved communication.
- Enhanced Data Management:
Store and access all property-related documents securely in a central location.
Maintain accurate records of all interactions with leaseholders.
- Increased Efficiency:
Reduce administrative overhead and free up time for more strategic tasks.
Improve overall operational efficiency and reduce costs.
By opting to utilise this powerful feature; The Leaseholder & Director Portal, you can enhance communication, improve efficiency and transparency, and foster stronger relationships with all stakeholders. For further information, please feel free to check out the two videos linked below:
- Leaseholder https://www.loom.com/share/859e9bc1894b4ce496decf6977a85bfd
- Director https://www.loom.com/share/4251ddf21e3a44baa2dae1f1f2bba377
We hope this helps!
Not invited? Contact your property manager for a Login Invite to take advantage of this complimentary feature from Alexandre Boyes Estate & Block Management.
